The Industry Specialist who really knows the technology.
DCL has a team of veterans who are not only IT professionals but also a group of technology pioneers who are familiar with the latest technology in the market and provide the best solutions for the benefit of customers.

The emphasis on customer consulting and education.
It has been DCL's culture to address all customers' requirements through education and consulting processes. Through these exercises, our customers can learn how to differentiate products' strengths and weaknesses, and hence select the best solution that matches their business and IT strategies.

A Turnkey Solution Provider that avoids quality degradation.
Ranging from the e-Environment related structured cabling, computer room design and implementation to the high-end facility monitoring as well as network infrastructure, DCL has comprehensive solution built upon accumulated experience. With the delivery of turnkey solution entirely by internal professionals, DCL avoids the problem of quality degradation caused by having multiple sub-contractors in a project.

Quality built into the solution delivery process.
DCL has a strictly defined quality procedure called the Quality Solution Selection Criteria (QSSC) that each engineer is enforced to follow. Quality assurance initiative is instigated in each stage of the solution deployment. The project managers of DCL are chartered to monitor and supervise the whole quality process.

Technical support that helps customers with their solution decisions.
Seeing is believing! DCL helps our customers realize such belief by deploying trial solutions, so that actual performance is instantly visualized. In situation where technical comparison is desired, DCL's pre-sales technical consultants will provide all necessary support to construct demonstration systems for customer's evaluation.

Certified customer service ensuring maximum system uptime.
ALL DCL service engineers are certified by vendors. To assure the service quality level in carrying out day-to-day emergency maintenance calls, regular training sessions are held in DCL's training workshop. Regular preventive maintenance is also a differentiating service strategy adopted by DCL to ensure reliable system performance at customer sites.

Quick response to customer requests.
DCL has a committed service level to our customers. All customer service calls will be responded within 1 hour in which the service calls are logged through our customer service hotline.

Regular technology briefing, a valuable training for customers.
DCL conducts regular seminars to update IT practitioners with the latest technology. This provides the IT community with the opportunity to learn new IT trends in the market and share their experience with others. Most importantly, DCL provides the bridge for IT specialists to get acquainted with one another in this community, thus strengthens their relationships among industry players.